There’s plenty of choices when choosing a security contractor, with thousands of companies approved by the Security Industry Authority (SIA) in the UK. So what should you investigate when choosing a new company? Here’s an overview to help you make the right decision.
When engaging a new security contractor, expect to have a comprehensive meeting with higher management, so both parties are aware what’s expected of them and at what cost. A visit to your site from the security team is crucial, so the scale, type of business, and the location is fully understood.
Outline your business plans and requirements, and invite the security team to make suggestions of their own – this shows an understanding of your situation.
Choosing a company that provides all the services you require is essential, so you know however your company grows or changes, your security team will be able to adapt and provide a flexible response.
While there are rogue traders operating across the country, having the correct licensing and vetting is an important part of any legitimate security contractor’s business. Any contractor should be able to provide you with this documentation at any time.
Here at Hallmark, we hold SIA Approved Contractor Status (SIA ACS) and all of our personnel go through vetting to BS7858 and an intense training program. This is regularly updated, so they’re ready to face any scenario that comes their way.
Once you’ve chosen a security contractor, ensure your insurance provider recognises and approves them, so the necessary cover will be in place should an incident occur.
However well a company presents their proposal if they have limited or no experience in your industry, it’s likely their service would reflect this.
Do your research – Google them! Ask for word of mouth recommendations, and find out what people do and don’t like about them. If possible, make a site visit to see the team at work.
With experience across a variety of industries, Hallmark Security has a bank of knowledge, experience, and references behind us.
Before employing a new contractor, inspect their equipment. For example, if using a same-day courier, inspect the vehicles, so you’re assured they’re in good condition and professionally presented. Consider visiting their control room and key holding locations, so you’re satisfied with the security and processes they use.
Once you’ve chosen your company, establish whether you’ll have a regular individual or team at your property, so you can get to know their names and faces.
Working as security contractors can be an isolated occupation, moving from one place to the next, so if you offer a more personable environment like a courier service Sydney, it’s likely your security contractors will want to stick around.
Setting standards and establishing expectations from both parties will set the basis for a solid contract. Allow some flexibility in your written contract, to prepare you and your team for the future. If your business is young and growing at a fast pace, monthly updates might be necessary to grow the security service with the business, whereas if your business is established, you’ll probably know what you need for the foreseeable future.
Upon agreement of your new security contractor, a comprehensive written contract is essential. This forms the foundation to the agreed service and sets the standards you expect.
If you’re thinking of changing your existing security contractor or looking into employing a corporate security team for the first time, contact our friendly team at Hallmark Security. We’re ready to go above and beyond to protect your business.
